Privacy Policy

Effective Date: January 1, 2025

At Coco’s Cupboard, Inc. (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a donation, adopt a pet, volunteer, sign up for communications, or interact with us in any way.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

Personal Information: such as your name, mailing address, email address, phone number, and communication preferences when you donate, adopt, volunteer, foster, register for an event, or sign up for our communications.
Non-Personal Information: such as your browser type, IP address, pages you visit on our site, and device information, collected automatically through cookies and analytics tools.
SMS Information: if you opt in to receive SMS (text message) communications, we collect your mobile phone number and communication preferences.

How We Use Your Information

We use your information to:

Process donations, adoptions, event registrations, and volunteer or foster applications.
Send you receipts, updates, newsletters, adoption information, and other communications about our programs and services.
Respond to your inquiries and provide customer service.
Improve our website, services, and fundraising efforts.
Send marketing and promotional communications (only if you have opted in).

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.
We may disclose information if required by law or to protect our legal rights.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Communications

If you choose to opt in to receive SMS messages from Coco’s Cupboard, you agree to receive occasional text messages regarding donations, adoption events, volunteer opportunities, and updates. Message and data rates may apply.
Your SMS consent is never shared with third parties or affiliates for marketing purposes.
You may opt out at any time by replying STOP to any message.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Your Choices

You may opt out of email or SMS communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly at info@cocoscupboardinc.org.

You may also request to review, correct, or delete your personal information by contacting us.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure.

Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices.